Privacy Policy

At Elvizo, your privacy is our top priority. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data whenever you visit or shop at our website www.elvizo.store. By using our services, you consent to the practices described in this policy. Our aim is to ensure transparency, protect your rights, and give you confidence that your information is handled responsibly.

Information We Collect

When you use our website, we may collect a variety of information to make your shopping experience seamless. This includes personal details such as your name, address, contact number, and email, as well as payment information (processed securely through trusted third parties). We may also gather technical data, like your IP address, browser type, device details, and cookies, to enhance website performance. Additionally, we store your order history and preferences to help tailor your shopping experience.

How We Use Your Information

We use the information we collect for several essential purposes:

To process and deliver your orders efficiently.
To communicate with you regarding purchases, updates, or customer support.
To personalize your experience and provide product recommendations.
To send promotional offers or updates (with the option to unsubscribe anytime).
To comply with legal obligations, such as tax or accounting requirements.

All personal data is handled securely and used only for legitimate business operations that benefit you.

Your Consent & Rights

By sharing your personal details, you consent to their collection and use as described in this policy. Under global privacy regulations like GDPR and CCPA, you have the right to:

Access the information we hold about you.
Request corrections to any inaccurate data.
Ask for deletion of your personal information.
Restrict or object to certain processing activities.
Request a copy of your data in a portable format.

You may withdraw your consent at any time by contacting us at infoelvizo@gmail.com, and we will act on your request unless legal requirements oblige us to retain specific data.

Sharing Your Information

Your privacy matters to us — we never sell your data. However, we may share limited information with trusted service providers, such as payment gateways, delivery partners, or analytics tools, who assist us in running our business. These partners only receive the necessary information to perform their services and are obligated to protect your data. In rare cases, we may disclose information to comply with legal requirements, prevent fraud, or enforce our store’s terms and policies.

International Data Transfers

Because Elvizo serves customers globally, your data may be transferred and processed outside your home country. When this happens, we ensure appropriate data protection safeguards are in place, such as Standard Contractual Clauses or equivalent measures, to keep your information secure wherever it is handled.

Data Security

We take your data security seriously. Our website uses industry-standard encryption, secure servers, and firewall protection to keep your information safe. Payment details are always processed through PCI-DSS-compliant payment providers. While no online system is completely risk-free, we continuously update our security practices to reduce potential threats. We also recommend that customers use strong passwords and keep their login details private.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience. Cookies help us remember your preferences, analyze website performance, and offer personalized content or advertisements. You can control or disable cookies through your browser settings; however, doing so may affect some website features and overall functionality.

Children’s Privacy

Elvizo does not knowingly collect information from children under the age of 13. If we discover that a child’s data has been collected without parental consent, it will be deleted immediately. Parents or guardians who believe their child may have shared personal information should contact us at infoelvizo@gmail.com for prompt assistance.

Data Retention

We retain your data only for as long as it is necessary to fulfill the purposes outlined in this policy. Order-related information may be kept for accounting or legal reasons, while marketing data is stored until you choose to unsubscribe. Once your data is no longer needed, it is securely deleted or anonymized so it cannot be linked back to you.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. When we do, we’ll revise the “Last Updated” date at the top of this page and, when necessary, notify you via email or website notice. We encourage you to review this policy from time to time to stay informed about how we protect your information.